Auctionitis Update to Build 2050 or higher 17/10/11

Due to some Trade Me changes, auctions may not have successfully loaded to Trade Me.  We have issued an update that should remedy this.

Please do the following:

Clear out your internet cache (ccleaner is a good free program that will do this for you if you don’t know how – google for it).

Start Auctionitis
Utilities – Back Up Database
Utilities – Check for Program Updates
Update the software
Reboot the PC.

If you experience any further problems please file a support request at:http://www.auctionitis.co.nz/support_form.php including your log file and all relevant details.

Once you have updated click help – about and you should be on build 2050 or higher.

Auctionitis Current Build Information 4/9/11

Current Version 4

Current Build 2036 (or higher)

 

An update will be out this week to address a couple of minor changes.

 

2011 in review

The WordPress.com stats helper monkeys prepared a 2011 annual report for this blog.

Here’s an excerpt:

A San Francisco cable car holds 60 people. This blog was viewed about 3,500 times in 2011. If it were a cable car, it would take about 58 trips to carry that many people.

Click here to see the complete report.

Auctionitis Software / Trade Me Gallery Option Changes Build 2036 now Available

Changes to some aspects of photo processing have been made, so we have tonight issued a new update. Please follow the instructions below to ensure you are on build 2036 or higher.

Process for Upgrading:

http://www.auctionitis.co.nz/auctionitis/auctionitis_software_updates.htm

If you have any realtime file scanning software on your PC such as NORTON SONAR or similar please disable this before upgrading. In some cases Upgrades will not complete with this software running.  For information on how to check this please consult your security software vendors website/help documentation.

1. Back Up your Database – Utilities – Back Up Database
2. If you are running the Auctionitis Tray Tool please turn this off Utilities – Stop Auctionitis Tray Tool
3. Upgrade: Utilities – Check for Program Updates – follow the prompts, upgrade and reboot your PC.

Auctionitis Software Update 16/7/11 Build 2020 is available

18/7/11 Build 2020 is now available which fixes the Fixed Price Offer issue.

Thank you.

Hello

Thanks for your patience while we resolved issues this last couple of days.  There is a new build out 2018 which is a result of this blogpost.

Process for Upgrading:

http://www.auctionitis.co.nz/auctionitis/auctionitis_software_updates.htm

If you have any realtime file scanning software on your PC such as NORTON SONAR or similar please disable this before upgrading. In some cases Upgrades will not complete with this software running.  For information on how to check this please consult your security software vendors website/help documentation.

1. Back Up your Database – Utilities – Back Up Database
2. If you are running the Auctionitis Tray Tool please turn this off Utilities – Stop Auctionitis Tray Tool
3. Upgrade: Utilities – Check for Program Updates – follow the prompts, upgrade and reboot your PC.

If you are unable to access the Auctionitis console please follow these instructions instead:

1. If you have any realtime file scanning software on your PC such as NORTON SONAR or similar please disable this before upgrading. In some cases Upgrades will not complete with this software running.  For information on how to check this please consult your security software vendors website/help documentation.
2. If you use the Tray Tool please close this.  Right click the little banana in the system tray down by the clock on your PC and select EXIT.
3. Make a copy of the auctionitis.db3 file and store it elsewhere on your PC.  How to Copy Files.  The file will be found in the directory c:/program files (x86)/auctionitis or if you use XP it can be found in the directory c:/program files/auctionitis
4. Download this file to your desktop and SAVE it. http://www.auctionitis.info/download/Auctionitis-4.0.0-Update.exe
5. Double click this file to Run it.  Let it run to completion.
6. Reboot your PC

Auctionitis will be operational as normal.  If you have any problems please contact us direct with details of any error messages.

Thanks

Auctionitis Software

Auctionitis Status Regarding Trade Me Site Changes 15/07/2011

16/7/11 3pm Build 2018 has been uploaded – please refer to our new blog post for further information.

Tracey

Utilities – Check for Program Updates.

Hello

Trade Me have made some site changes over the past couple of days while they implement a new “Multiple Buy Now” feature.  The effect of this is changes to some parts of Trade Me that Auctionitis interacts with.  There are also reports of some unintended ‘issues’ with the site for all users as a result of these changes.

These changes may also affect Tradar.

At the present time we are identifying what functions are working and which need an update.  We will not rush an update out today while Trade Me are still making changes and correcting unintended side-issues.

Please keep checking back to here for an update on the situation.  We WILL keep you informed and WILL update this regularly with new information to hand and when an update is available.  Please note that these MAY VARY during the day as Trade Me make other changes/fixes.

As of 4pm 14/7/11:

Auctionitis – Functions That Are Working

• Loading Auctions from Pending via Load All or Load Selected
• Loading Auctions from Clone Status
• Relisting Sold Auctions
• Relisting Unsold Auctions

Auctionitis – Functions that are returning an error message

• Update Database -  returns program error diagnostic box
• Opening Auctionitis with Current Listings in view
• Making Fixed Price Offers

This is the error message text:

Program Error Diagnostic Data —Project – Auctionitis Build Number – 2013 Module – basAuctionitisFunctionLibrary Method – GetAuctionCurrentBid Line Number 140 Error Message Text: — Type mismatch

This page will be updated when more information is to hand

Thanks

Tracey MacKenzie

Auctionitis Software Limited

Auctionitis 4.0.0 Build 2013 Release

This  build includes changes made to the re-listing of sold and unsold items.  It includes:

Process for Upgrading:

http://www.auctionitis.co.nz/auctionitis/auctionitis_software_updates.htm

If you have any realtime file scanning software on your PC such as NORTON SONAR or similar please disable this before upgrading. In some cases Upgrades will not complete with this software running.  For information on how to check this please consult your security software vendors website/help documentation.

1. Back Up your Database – Utilities – Back Up Database
2. If you are running the Auctionitis Tray Tool please turn this off Utilities – Stop Auctionitis Tray Tool
3. Upgrade: Utilities – Check for Program Updates – follow the prompts, upgrade and reboot your PC.

Database Maintenance:

This is optional but should be undertaken on a regular basis depending on how many auctions you load to Trade Me – it will increase the efficiency of your software and save bandwidth.

1. Utilities Back Up Database
2. Utilities – Stop Auctionitis Tray Tool  (ignore if you do not use the tray tool)
3. Trade Me – Update Database
4. Sella – Update Database  (ignore if you do not use Sella)
5. Set your Filters to Site – Trade Me, Status – Closed.  Delete all auctions from there. If any are required to keep – select them and right click – copy to template so they will be saved  as a template for future use.
6. Repeat the above step for Status – Unsold and Status – Sold.
7. Delete any old Template, Clone Status listings you no longer need.
8. Utilities – Delete Unused Picture Records – It is IMPORTANT this step is run and left to run to completion.
9. Utilities – Compress Database
10. Utilities – Back Up Database
11. Utilities – Delete all Trade Me Pictures – It is IMPORTANT this step is run and left to run to completion.
12. Press the Load Pics button
13. Once all that has COMPLETED  – Utilities – Start Auctionitis Tray Tool

If you do not use  the Tray Tool or Clones or Templates you can skip those bits.  If you do not delete old auctions from Auctionitis and Delete unused picture records all old pictures will load up again.

If you need any help with this, please do not hesitate to contact us.

Auctions Not Loading??

If your auctions fail to load please check:  http://www.auctionitis.co.nz/auctionitis/listing_troubleshooting_1_1.htm  
THEN fill out a support request at:  http://www.auctionitis.co.nz/support_form.php

Without this information we are unable to help you ascertain why auctions may not have loaded.

Regards
Auctionitis Software Development & Maintenance

Auctionitis Upgrade to Build 2009 (or Higher)

This  build is a compilation of builds released over the last month to account for changes in Trade Me Listing processes.  It includes:

DVD Attributes:

There is a new DVD attribute “Region”.  By default all existing listings in Auctionitis will be set to Region 1 upon upgrade.  If you wish to change this for future listing please edit the auction accordingly.  You will also need to ensure that the correct CONDITION is set in each auction before they will list.

Computer Attributes:

There is a new PC attribute “Cores”.  By default all existing listings in Auctionitis will be set to 1 core. If you wish to change this for future listing please edit the auction accordingly.  You will also need to go into each existing auction in Auctionitis and save it to enable to changes to attributes to complete so auctions will load.  If in doubt please consider creating a new auction from Pending and deleting any old PC listings.

Process for Upgrading:

http://www.auctionitis.co.nz/auctionitis/auctionitis_software_updates.htm

If you have any realtime file scanning software on your PC such as NORTON SONAR or similar please disable this before upgrading. In some cases Upgrades will not complete with this software running.  For information on how to check this please consult your security software vendors website/help documentation.

1. Back Up your Database – Utilities – Back Up Database
2. If you are running the Auctionitis Tray Tool please turn this off Utilities – Stop Auctionitis Tray Tool
3. Upgrade: Utilities – Check for Program Updates – follow the prompts, upgrade and reboot your PC.

Database Maintenance:

This is optional but should be undertaken on a regular basis depending on how many auctions you load to Trade Me – it will increase the efficiency of your software and save bandwidth.

1. Utilities Back Up Database
2. Utilities – Stop Auctionitis Tray Tool  (ignore if you do not use the tray tool)
3. Trade Me – Update Database
4. Sella – Update Database  (ignore if you do not use Sella)
5. Set your Filters to Site – Trade Me, Status – Closed.  Delete all auctions from there. If any are required to keep – select them and right click – copy to template so they will be saved  as a template for future use.
6. Repeat the above step for Status – Unsold and Status – Sold.
7. Delete any old Template, Clone Status listings you no longer need.
8. Utilities – Delete Unused Picture Records – It is IMPORTANT this step is run and left to run to completion.
9. Utilities – Compress Database
10. Utilities – Back Up Database
11. Utilities – Delete all Trade Me Pictures – It is IMPORTANT this step is run and left to run to completion.
12. Press the Load Pics button
13. Once all that has COMPLETED  – Utilities – Start Auctionitis Tray Tool

If you do not use  the Tray Tool or Clones or Templates you can skip those bits.  If you do not delete old auctions from Auctionitis and Delete unused picture records all old pictures will load up again.

If you need any help with this, please do not hesitate to contact us.

Auctions Not Loading??

If your auctions fail to load please check:  http://www.auctionitis.co.nz/auctionitis/listing_troubleshooting_1_1.htm  
THEN fill out a support request at:  http://www.auctionitis.co.nz/support_form.php

Without this information we are unable to help you ascertain why auctions may not have loaded.

Regards
Auctionitis Software Development & Maintenance

Auctionitis Users Take out the Top Spots providing Customer Service to Trade Me Buyers!

Trade Me today published a site announcement stating that they had recently “… asked our Analytics team to run some numbers to shine the spotlight on some of our most impeccable traders.”

Congratulations to MrBeanandTina3 and Betterbooks who took out the top spots on the list!

Both are long time Auctionitis users who have recognised the benefits of using Auctionitis to cut down time spent listing and preparing auctions.  This time saving has helped to enable them to provide great customer service to their Trade Me buyers!

More here http://www.trademe.co.nz/community/announcements/post/911/shining-the-spotlight-on-service

Now, while I have your attention – please check that you are on Auctionitis Version 4.0, Build 1910 or higher (see Help – About).

Have a great weekend from the Auctionitis Team!

Auctionitis Build 1882 Version 4.0 Update now Available

Hello

There’s a new Auctionitis build (1882 or higher) which is now available via the auto-update facility.  This resolves the issues that some users have experienced to date.  If you were not affected we still advise you to move onto this build promptly.  Fixed:

1. Payment Instructions box not always ticked
2. Fixed Price Offers
3. Build Updates returning an error message or “no new update” when one was available
4. Miscellaneous

How to Update to Build 1882 or Higher

Utilities – Check for Program Updates or via the Auto-Updater that comes up when you start Auctionitis

If you get one of the two following responses:

1. “Sorry no new update found”
2. “unable to find file…”

then

1. Close down Auctionitis INCLUDING the System Tool
2. Download and run the following file http://www.auctionitis.info/download/Auctionitis-4.0.0-Update.exe

Vista/Windows 7 Users:

Before proceeding check that user account control is turned off and you are logged into Windows as a user with Administrator rights. Click Help – About and this should put you on build 1882 or higher.

If you have any questions please contact us directly.

Regards

Tracey MacKenzie

Auctionitis Software Limited