Sales Tips & Hints 11/05/08 – Dealing with the Dreaded Red (Face)

How to handle negative feedback on TradeMe (or any online auction site)
Keeping Buyers Happy
As a TradeMe seller, you work hard to satisfy buyers and keep your good feedback rating.  Describing your items correctly, responding to buyer enquiries promptly and answering questions from potential buyers, packing items safely and shipping them quickly and securely.  But there comes the day when you [...]